The value for money was great and the room was comfortable and clean. The hotel's location was perfect, close to attractions and restaurants. The staff was friendly and helpful throughout my stay.

More breakfast choices would have been welcomed.

we had a mini bar and central heating in the economy queen room. the property is based in the center of the town. spent a nice evening at bagdadi, located right by the venue. besides, we parked the car nearby.

It was a budget hotel with a quiet vibe. Room was good sized and had a sweeping view. Artuklu district was worth staying in.

I was mind-blown by the incredible location and breathtaking views from this tall, terrace-adorned gem. The hotel had a stylish, modern vibe, and its central location allowed for easy exploring. The staff, especially Seyhmuss, were super helpful and attentive. The rooms were a luxurious blend of authenticity and comfort. I loved the delicious breakfast and the smart terrace. I wish I could have stayed longer! The nearby winery was also a pleasant surprise. Highly recommend!

The value for money at this hotel was excellent and the room was cozy with a stunning view. The hotel's location was perfect, right in the heart of the main attractions and with easy access to transportation. The staff went above and beyond to help and there was always someone who spoke English.

With a spectacular location below an ancient palace, overlooking the Fertile Crescent, a stay at Zinciriye is an unforgettable experience. Its outdoor stairways, terraces - plus street access at three different levels - make it feel like it was designed by M. C. Escher. Finding this hotel in such an out of the way place as Mardin was an unexpected delight for our family of three.

Staff were well intended but did not speak English, so Google Translate or a phrasebook will be helpful. Breakfast was sub par, but the bazaar just across the street has wonderful fresh fruit, bread and juices.

We had an amazing stay at this luxurious hotel in the heart of the old town. The location was perfect, right in the middle of town near the old bazar and with breathtaking views of the surrounding area. The staff was friendly and helpful, offering us free tea and watermelon on the rooftop terrace. The hotel itself was a beautiful and historic building, made from stone and filled with charm. Our room was clean and comfortable, with all the amenities we needed for a relaxing stay. The service was top-notch, with room service, car hire, and laundry facilities available. we were impressed with the enhanced comfort and quality services provided at this venue.

We highly recommend this hotel to friends looking for a luxurious and comfortable stay.

Lovely building, great location

Beware of the staff trying to palm you off with an inferior room. When we initially complained about the size of the room and that it was a twin, not a double as requested, we were told there were no others. On being persistent we were shown a couple of much better rooms that came closer to justifying the price.

Friendly staff, stunning views, central location, easy transportation, historical stone building, plenty of restaurants and shops.

Nothing all good.

We loved the location of the hotel, right in the heart of the old town. It was easy to explore all the old museums and shops on foot. The staff was helpful and friendly, and provided us with great recommendations. The hotel facilities were excellent, with clean and well-maintained rooms. The breakfast was abundant and had a wide variety of options.

Nothing all good.

Hotel was quite expensive. However location was first class and lashings of hot water. As I am 70 years old they changed my room to the ground floor which was helpful. Many good eating establishments close by. You needed to speak some Turkish as the staff knew almost no English. However, they did their best to help

Beautiful hotel converted from stone carved Mardin house. Comfortable and ethnic. Food adequate - did not try the rooftop restaurant.

When arrived, difficult to park the car as there were major road works outside. The receptionist was not helpful, but the rest of the staff were. There are a lot of stairs to climb up to the hotel from the road and a lot of steps within the hotel, so not one for the physically challenged! Bar/restaurant across the road with loud Kurdish dance and music at night until after midnight - one along the road too - maybe best to join in rather than try to slee

The hotel had a convenient location in the Old Town, which made it easy to explore the beautiful sites nearby. The staff was helpful when carrying our luggage up and down the stairs, and the view from the terrace was stunning, especially at night.

The bathrooms in the hotel were old and outdated, and it felt uncomfortable using the unsafe electric sockets. The breakfast was not as good as we expected, and the lack of a window in the room made it feel a bit suffocating.

The restored old building is magnificient. The rooms are nice and the beds are very comfortable. Wlan modem was in my room.

We stayed at Zinciriye for a few nights and it was a wonderful experience. The hotel is housed in a stunning old building with unique architecture, situated just below the Zinciriye Medresi. The view from the terrace is absolutely breathtaking. The rooms may vary in size, but even our small room was nice and had everything we needed. The breakfast buffet was good and the staff spoke some English. The location is perfect, being close to the city center, and there's even a fantastic wine shop next door. a truly incredible place to stay in this amazing city.

Would definitely recommend this hotel.